Legal

Privacy Policy

Last updated: February 2026

Who we are

Rebalance Wellbeing Hub CIC is a Community Interest Company registered in England and Wales. We provide wellbeing consultations, workshops and related services. Our contact email is rebalance@healthandwellbeinghub.uk.

Information we collect

  • Contact information: name, email, phone when you book or contact us.
  • Wellbeing information: details you provide during consultations or the HolistIQ assessment.
  • Payment information: processed by third-party providers (e.g. Stripe).
  • Website usage: anonymous Google Analytics data, only collected if you Accept on the cookie banner. You can change your choice anytime on our cookie policy page.

How we use your information

  • Provide and improve our services
  • Communicate about appointments and services
  • Send updates and newsletters (with your consent)
  • Comply with legal obligations

Data sharing

We do not sell your personal information. We may share information with service providers who help us operate, partner labs for functional testing (only with your explicit consent), and legal authorities when required by law.

Your rights

Under UK GDPR you have the right to access, correct, request deletion, object to processing, data portability, and to withdraw consent at any time.

Data security & retention

We implement appropriate security measures to protect your personal information; however, no internet transmission is completely secure. We retain personal information only as long as necessary for the purposes described, or as required by law.

Contact

For privacy-related questions or to exercise your rights, contact rebalance@healthandwellbeinghub.uk.

Ready to explore your wellbeing?

Start your free HolistIQ assessment or join one of our community workshops.