Privacy Policy
Last updated: February 2026
Who We Are
Rebalance Wellbeing Hub CIC is a Community Interest Company registered in England and Wales. We provide wellbeing consultations, workshops, and related services. Our contact email is rebalance@healthandwellbeinghub.uk.
Information We Collect
We may collect the following types of information:
- Contact information: Name, email address, phone number when you book an appointment or contact us
- Wellbeing information: Information you provide during consultations or through our HolistIQ assessment
- Payment information: When you pay for services, payment is processed by third-party providers (e.g., Stripe)
- Website usage: Anonymous analytics data about how you use our website
How We Use Your Information
We use your information to:
- Provide and improve our services
- Communicate with you about appointments and services
- Send you updates and newsletters (with your consent)
- Comply with legal obligations
Data Sharing
We do not sell your personal information. We may share information with:
- Service providers who help us operate (e.g., payment processors, email services)
- Partner labs for functional testing (only with your explicit consent)
- Legal authorities when required by law
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Data portability
- Withdraw consent at any time
Data Security
We implement appropriate security measures to protect your personal information. However, no internet transmission is completely secure.
Data Retention
We retain your personal information only as long as necessary for the purposes described in this policy, or as required by law.
Contact Us
For privacy-related questions or to exercise your rights, contact us at: rebalance@healthandwellbeinghub.uk
Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes by posting a notice on our website.